Store Policy for Isla Amore

​​

1. Return and Exchange Policy: We want you to be completely satisfied with your purchase. If you are not happy with your item, you may return or exchange it within five days of purchase, provided it is in its original condition with tags attached. Please note that for hygiene reasons, we cannot accept returns or exchanges on any shorts, worn or washed items.

​

2. Shipping Policy: We offer worldwide shipping with various delivery options to suit your needs. Orders are processed within 1-2 business days, and delivery times vary based on your location. Shipping costs are calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

​

3. Payment Policy: We accept credit and debit cards. All transactions are secure.

​

4. Privacy Policy: Your privacy is important to us. We are committed to protecting your personal information and will not share it with third parties without your consent. 

​

5. Customer Service: Our customer service team is here to help you with any questions or concerns. You can reach us via email, phone, or live chat during our business hours. We strive to respond to all inquiries within 24 hours.

​

6. Size Guide: To ensure you find the perfect fit, please refer to our size guide available on our website. If you have any questions about sizing, our customer service team is happy to assist you.

​

7. Care Instructions: To maintain the quality and longevity of your pole wear, please follow the care instructions provided with each item. Hand wash in cold water, lay flat to dry, and avoid using bleach or fabric softeners.

​

8. Terms and Conditions: By making a purchase from our store, you agree to our terms and conditions. Please review them carefully before completing your order.